Terms of Service

Last Updated: August 2026

1. Agreement to Terms

By downloading, accessing, and using the Super Unique Tickets mobile application ("App"), you agree to be bound by these Terms of Service. If you do not agree to any part of these terms, please do not use the App.

2. License and Use

Super Unique Tickets grants you a limited, non-exclusive, non-transferable license to use the App for its intended purpose: managing support tickets and scheduling appointments for field service operations. You agree not to:

3. User Account and Authentication

The App uses Google OAuth 2.0 for authentication. You are responsible for maintaining the confidentiality of your Google account credentials. You agree to use only your own Google account to access the App. You are responsible for all activities conducted through your account.

4. Google Calendar Integration

By authorizing the App to access your Google Calendar, you grant Super Unique Tickets permission to create, read, update, and delete calendar events on your behalf. The App uses this access solely to synchronize support ticket schedules with your calendar. You may revoke this permission at any time through your Google account settings.

5. User Content and Responsibilities

You retain ownership of any content you create within the App, including ticket descriptions, notes, and attachments. You are solely responsible for ensuring that your content:

6. Data Accuracy

You agree to maintain accurate and current information in the App. Super Unique Tickets relies on the accuracy of the data you provide. You are responsible for any consequences resulting from inaccurate or incomplete information.

7. Limitations of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, FASTBUY HELP DESK SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, DATA, OR USE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

8. Disclaimer of Warranties

THE APP IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. SUPER UNIQUE TICKETS MAKES NO WARRANTIES, EXPRESSED OR IMPLIED, REGARDING THE APP'S OPERATION OR THE INFORMATION, CONTENT, OR MATERIALS INCLUDED IN THE APP. THIS INCLUDES IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

9. Availability and Maintenance

Super Unique Tickets does not guarantee continuous, uninterrupted availability of the App. We may perform maintenance, updates, or upgrades at any time without advance notice. We are not responsible for any service interruptions or data loss that may occur during these activities.

10. Third-Party Services

The App integrates with Google services, including Google OAuth and Google Calendar. Your use of these services is governed by Google's terms and privacy policies. Super Unique Tickets is not responsible for the availability, accuracy, or functionality of third-party services.

11. Intellectual Property

All content, features, and functionality of the App, including but not limited to design, graphics, and code, are the exclusive property of Super Unique Tickets or its content providers and are protected by international copyright, trademark, and other intellectual property laws.

12. Termination

Super Unique Tickets reserves the right to terminate or suspend your access to the App at any time, with or without cause, and without prior notice. Termination may result in the deletion of your account and associated data.

13. Modifications to Terms

Super Unique Tickets reserves the right to modify these Terms of Service at any time. Changes will be effective upon posting to the App. Your continued use of the App following any modifications constitutes your acceptance of the revised terms.

14. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Sri Lanka, without regard to its conflict of laws principles. You agree to submit to the exclusive jurisdiction of the courts located in Sri Lanka.

15. Severability

If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

16. Contact Information

For questions about these Terms of Service, please contact:

Super Unique Tickets
Email: [email protected]
Website: https://www.smartlock.lk

← Back to Home